Please cancel and re-book using the changed dates.
If the host does not accept a reservation request within 24 hours the request will be automatically rejected.
Splitting payments betweens travellers is currently not supported.
Please check the amenities information in the detailed information page of the room.
Please check the house rule in the detailed information page of the room.
Please check the amenities information in the detailed information page of the room.
We do not disclose this information to maintain the privacy of the host.
The accommodations are classified as per applicable business laws (one of Hotel, ryokan, budget hotel or private accommodation business law).
Yes, of course!
You can contact customer support from: Vacation STAY Customer Support
Please cancel and re-book using the changed dates.
Please cancel and re-book using the changed dates.
Please check the allowed check-in and check-out times in the detailed room information page.
Please contact the host and inform them about the change. In case there is a change in the reservation pricedue to the change, please cancel and rebook. Please note that any cancellation fees will be payable.
Yes as long as the terms and conditions are followed. Please note that all communications will be directed to the person who creates the reservation.
Please check the detailed room information page.
If you have logged in as a Rakuten member you can redeem and get 1 Rakuten point per every 100 yen spent. The points will be granted in the next calendar month after checkout.
Ex:
Checkin: May/28, Checkout: May/30 : Points will be granted by the end of June.
Checkin: May/28, Checkout: Jun/02 : Points will be granted by the end of July.
